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Privacy Policy

Welcome to AKHTER'S MRCPCH Helpline ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.


1. Information We Collect

We collect different types of information to enhance your learning experience:

A. Personal Information

When you register, enroll in courses, or contact us, we may collect:

  1. Full Name
  2. Email Address
  3. Phone Number
  4. Payment Information (processed securely via third-party payment gateways)
  5. Exam Preferences and Progress

B. Non-Personal Information

We may automatically collect:

  1. IP Address
  2. Device Information (Browser, OS)
  3. Site Usage Data (e.g., pages visited, time spent)

C. Cookies & Tracking Technologies

We use cookies to improve website functionality, analyze traffic, and enhance user experience. You can manage cookie preferences through your browser settings.


2. How We Use Your Information

We use your data to:
✅ Provide access to MRCPCH courses and study materials
✅ Process payments and subscriptions securely
✅ Improve user experience through analytics
✅ Send course updates, newsletters, or promotional offers (you can opt-out)
✅ Respond to inquiries and support requests
✅ Ensure compliance with legal and security requirements


3. How We Share Your Information

We do not sell your personal information. However, we may share data with:

  • Service Providers (e.g., payment processors, hosting providers)
  • Legal Authorities (if required for compliance or fraud prevention)
  • Affiliated Educational Partners (only with your consent)

4. Data Security

We implement industry-standard security measures to protect your data. However, no system is 100% secure, so we recommend using strong passwords and enabling two-factor authentication (if available).


5. Your Rights & Choices

You have the right to:
✅ Access, update, or delete your personal information
✅ Opt-out of marketing communications
✅ Request a copy of your stored data


6. Third-Party Links

Our platform may contain links to third-party sites (e.g., MRCPCH resources). We are not responsible for their privacy policies, so we encourage you to review them separately.


7. Updates to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with an updated effective date.